Terms of service

Last updated: September 28, 2026

1. Overview

This website is operated by Aki ("we", "us", "our"). By visiting the site or buying from us, you agree to these Terms of Service. If you do not agree, please do not use the site.

2. Products

We try to show our products, colours and descriptions as accurately as possible, but slight differences may occur. Our products are personal care items for external use only. They are not intended to diagnose, treat, cure or prevent any disease. Stop use if irritation occurs and do a patch test if you have sensitive skin.

3. Prices and payment

Prices are shown in US dollars and may change without notice. We may refuse or cancel any order, including orders that appear to be placed by resellers or that contain a pricing error. If we cancel an order after payment, we will refund you in full.

4. Orders

You agree to provide current, complete and accurate purchase and account information. An order confirmation email does not mean the order has been accepted; acceptance happens when the order ships.

5. Shipping and returns

Shipping is described in our Shipping Policy and returns in our Refund Policy.

6. Reviews and submissions

If you send us reviews, photos or other content, you allow us to use, edit and publish it in connection with our store. You confirm that the content is yours and does not violate anyone's rights.

7. Intellectual property

All content on this site — text, photos, graphics and logos — belongs to Aki or its licensors and may not be copied or reused without our written permission.

8. Prohibited uses

You may not use the site for any unlawful purpose, to interfere with its security or operation, or to collect other users' information.

9. Limitation of liability

To the fullest extent permitted by law, Aki is not liable for indirect, incidental or consequential damages arising from the use of our site or products. Our total liability for any claim will not exceed the amount you paid for the product in question.

10. Privacy

How we handle your personal information is described in our Privacy Policy.

11. Governing law

These Terms are governed by the laws of the State of California, United States.

12. Changes

We may update these Terms from time to time. The current version is always on this page.

13. Contact

Questions about these Terms can be sent through our contact page.